E-commerce Outsourcing
Slash costs by up to 80% with expert remote teams handling your e-commerce tasks, so you can focus on growing sales.
Top e-commerce roles and tasks you can outsource with Slash Staffing
Customer service and support
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Responding to customer questions through chat, email, or support tickets
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Helping with returns, exchanges, and refunds
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Following up on feedback, reviews, or complaints
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Giving clear answers about product details, shipping, and orders
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Handling order changes or cancellations
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Building strong relationships with customers through friendly support
Order management and inventory support
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Updating product listings (descriptions, photos, pricing)
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Managing stock levels and reordering supplies
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Processing orders from start to finish
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Coordinating with couriers for shipping and delivery
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Fixing order errors and inventory issues
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Tracking shipments and helping with delivery follow-ups
Social media and online engagement
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Creating and scheduling content for Instagram, Facebook, TikTok, etc.
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Engaging with followers and replying to comments or messages
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Running paid ads and tracking their performance
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Partnering with influencers and brands
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Monitoring social metrics and adjusting strategies
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Keeping up with trends to make content relevant
Website and content management
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Updating content, banners, and product pages
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Writing blog posts and landing pages
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Optimizing for SEO (keywords, tags, internal links)
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Fixing site errors and broken links
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Creating campaign-specific landing pages
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Improving site speed and navigation
Admin and back office support
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Managing your calendar and scheduling calls
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Handling data entry and organizing records
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Creating reports, summaries, and documents
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Managing team tasks or small projects
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Sorting and replying to business emails
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Tracking orders and inventory manually if needed
Email marketing and campaigns
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Designing newsletters and promo emails
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Setting up automations (abandoned cart, welcome emails, etc.)
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Segmenting contact lists for better targeting
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Analyzing open and click rates
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Writing subject lines and copy that convert
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Managing email platforms like Klaviyo, Mailchimp, or ActiveCampaign
Bookkeeping and financial tasks
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Recording expenses and updating ledgers
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Sending invoices and following up on payments
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Helping with budget tracking and cost control
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Organizing receipts and financial documents
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Reconciling transactions and preparing reports
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Coordinating with your accountant if needed
Research and data analysis
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Researching trends, markets, or competitors
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Looking for new suppliers or product ideas
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Collecting customer feedback and suggestions
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Analyzing sales and performance reports
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Tracking customer behavior and buying patterns
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Using tools like Google Analytics or Excel to create insights
Other roles you can outsource for e-commerce
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Graphic design for ads and product images
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Video editing for product demos or social reels
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Product sourcing and supplier coordination
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Returns and logistics coordination
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Marketplace management (Amazon, Etsy, Shopee, Lazada)
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CRM and tool management (Shopify, WooCommerce, etc.)
$6/hr e-commerce assistant (sample role)
At Slash Staffing, we take time to understand your business before anything else.
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First, we’ll have a quick call to learn about your company, your workflow, and the kind of support you need.
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Next, our recruitment team will handpick and screen top candidates based on your needs.
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You’ll get to meet your shortlisted candidates on a video call, so you can choose who feels like the right fit.
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Our pricing is straightforward, with hourly rates based on each candidate’s skills and experience, typically between $4 to $8 per hour.
We make it easy, personal, and tailored to your business goals.
Outsourced e-commerce assistant job description (sample)
Here’s an example of an e-commerce assistant role we recently placed for a fast-growing online store in the U.S., with the assistant working full-time during the client’s business hours.
The role was filled at $6/hour. The assistant had prior experience in online retail and helped the client save time by handling product uploads, image updates, and day-to-day admin—allowing the business owner to focus more on marketing, growth, and customer satisfaction.
Tasks included:
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Adding and updating product details like names, prices, and descriptions
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Working with the product team to keep listings accurate
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Editing images (resizing, background cleanup, simple adjustments)
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Checking for errors in product info
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Making sure listings look clean and consistent
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Helping with other admin tasks when needed
Skills required:
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Basic image editing knowledge
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Strong attention to detail
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Experience with data entry or e-commerce tools
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Good organization and time management
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Clear communication
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Problem-solving mindset
Save more, get more
With Slash Staffing, you can lower your e-commerce labor costs by up to 80% while keeping the quality high. Our experienced remote professionals handle the work so you can grow without the extra overhead.
Real talent, real results
We match you with trained e-commerce assistants who know how to manage product uploads, customer service, inventory, and more. You get reliable help that fits your business needs, without the stress of hiring locally.
Free-up your time
Let us take care of the day-to-day tasks. While we manage the backend, you’ll have more time to focus on marketing, scaling, and taking care of your customers.
The next 10 years of e-commerce and outsourcing
The e-commerce outsourcing industry is growing fast. In 2022, the global e-commerce market was worth $2.8 trillion. By 2023, it was expected to hit over $3.1 trillion, with an average growth rate of 12.2% per year. Despite global challenges like the pandemic and ongoing conflicts, the demand for cost-effective, skilled remote teams continues to rise, making outsourcing a smart long-term move for businesses looking to scale.
Simple. Honest. Reliable.
We make outsourcing easy and efficient. With Slash Staffing, you get access to skilled e-commerce professionals, flexible pricing based on what you really need, and reliable support you can count on every day.
Built on trust.
E-commerce runs on accuracy and trust. Your information stays safe and is only shared with your assigned team. We’re upfront with our pricing, no surprises. Our goal is to help your business grow with honest, high-quality support.
Experience the difference with Slash Staffing
No long-term contracts
Start when you’re ready. Stop anytime.
No setup fees
Recruiting is on us. You only pay once your staff starts working.
Easy staff replacement
Need to switch? We’ll help you find a better fit, no extra charge.
One all-in hourly rate
Includes computer, internet, HR, and support. No hidden fees.
24/7 availability
We support businesses across all time zones.
Flexible hours
Your staff can work as little as 20 hours per week—full-time or part-time, your choice.
Smarter staffing across every business area
Admin & Customer Support
Streamline day-to-day operations and reduce labor costs by up to 70%. Our experienced remote professionals handle essential tasks with accuracy and efficiency.
Services include:
– Data entry and management
– Client communication and support
– Transcription and documentation
– Recruitment coordination and HR support
Tech & Web Support
Enhance digital operations with skilled professionals who deliver high-quality technical support and development, without the high overhead.
Expertise covers:
– Website design and development
– E-commerce, CRM, and automation tools
– IT systems setup and maintenance
– Helpdesk and tech troubleshooting
Sales & Marketing Support
Strengthen brand presence and drive performance with remote specialists who support outreach, engagement, and conversion.
Capabilities include:
– B2B and inside sales
– Social media and digital strategy
– Content creation
– Lead generation and prospecting
Accounting & Finance Support
Maintain financial clarity and compliance with trusted support from experienced accounting professionals, cost-effective and reliable.
Areas of expertise:
– Bookkeeping and reporting
– Certified accounting support
– Accounts receivable and payable
– Financial planning and oversight
Reviews: 5 stars on Google — trusted for our reliable service and skilled remote staff.
Top founders trust Slash Staffing to power their remote teams
Google Review
"Highly efficient and recommended! The owner is very helpful and answers in a timely manner. Saved my business!"
Gavriel P.
Google Review
"Best customer service. I had a great experience working with Slash staffing team. Their staffers are very well trained."
Tzippy K.
Google Review
"Slash staffing was so easy to work with they got me employees super quickly and efficiently. I am so grateful to them for my business growth!"
Leah M.
Google Review
"These guys are awesome! We've tried many overseas staffing agencies and have never come across anything even similar to them! Highly recommended!"
K&M Rentals